Top 5 Questions to Ask When Choosing a Carpet Cleaning Company
Choosing the right carpet cleaning company can be tricky. Here are the five most important questions you should ask to ensure you hire a reputable company.
1) How long have you been in business?
Some Vancouver carpet cleaning companies have a long history of excellent service. These are the companies you want to hire. At SaraCares Vancouver Carpet and Upholstery Cleaning, we have served customers for over 30 years. Our long-standing track record speaks volumes in an industry where many companies appear and disappear within a year.
2) Can you provide customer references?
Professional carpet cleaning companies are happy to share customer references. Many even publish testimonials on their websites. They want prospective customers to see their reputation and the courteous service they provide. Ask for a URL to their latest customer reviews. Avoid companies that refuse to provide references.
3) Do you use green carpet cleaning products?
If you have children, pets or building occupants with allergies, you will want to know what kind of carpet cleaning solutions is used by the carpet cleaning company you are about to hire. Make the smart and safe choice. Choose a Vancouver company that uses non-toxic and biodegradable carpet cleaning chemicals that are safe for people and for the environment.
4) Do you have general liability insurance in place?
General liability insurance covers carpet cleaning technicians should they injure themselves while on the job at your property and provides that extra peace of mind that comes with knowing you won’t be held responsible for costs resulting from an on-the-job injury. A reputable Vancouver carpet cleaning company will have general liability insurance in place.
5) Can you provide an over-the-phone estimate?
If a company is experienced and has done a wide variety of wall-to-wall and area rug cleaning, they should be able to give a fairly accurate estimate for most carpet cleaning services over the phone. If the estimate seems too good to be true, it probably is. The low estimate could be a ploy to entice you to hire the company. Once the technician is on-site, he may increase the price considerably with the excuse that the job involves more than was understood over the phone.
After asking these five questions and listening to the carpet cleaning company’s answers, you should able to find a reputable carpet cleaning company in Vancouver for your home or office.
