On March 21, 2010 an accident occurred in my suite 106 at Sunnyside Manor. I was told to fill the tub with hot water after a bath, to allow the pipe to clear properly. The drain was not working and the tub overflowed. It flooded much of the floor into the other rooms. As I was mopping the water, Mark the building manager came in He no doubt alluded to you at once. In a short time a young man came in to view the suite. He followed with the clean up procedure. This is why I wrote, I didn’t ask his name but his kindness to respect to an old, ill woman, his worry that I could fall on a slippery floor and wet carpet, his work of perfection should not be overlooked. Mark readily dried my tears with is kind words and compassion, then the young man dried my floors. Thank you cleaning man, thank you Mark, thank you BC Housing.